Inside Sales Support | Launch 3 Telecom

ABOUT US:

For nearly two decades, Launch 3 had been a steadfast presence in the wireless industry, earning a stellar reputation for delivering exceptional customer satisfaction. Today, we proudly serve as a trusted provider, meeting the diverse needs of countless companies seeking reliable products to address the ever-growing demand for faster connectivity. At Launch 3, we are more than just a distributor, we are a strategic partner in the world of wireless telecommunications.

OVERVIEW:

In the Inside Sales Support role, you’ll have the opportunity to gain experience assisting the Launch 3 Inside sales team with everyday procedures.

This is a great entry level opportunity for an individual who enjoys working in a fast-paced environment and can multitask with accuracy.

In this support role, you will help troubleshoot sales related issues, create sales estimates and orders, monitor shipments, and aid in managing customer accounts.

As this position involves direct customer support and interaction, the ideal candidate for this role has excellent communication and interpersonal skills.

We are looking for a highly organized and efficient professional who is detailed-oriented, energetic, and self-motivated.

At Launch 3, the environment is fast paced, the workflow is ever changing, and our days are by no means mundane. Being goal-oriented, organized, and able to manage time well will help you succeed in this position.

RESPONSIBILITIES:

Prepare customer quotes under the direction of the Inside Sales team.
Perform data entry tasks for sales figures, metrics, and other relevant information.
Create and process orders in a timely manner.
Monitor shipping to ensure orders ship according to schedule.
Familiarize yourself with sales trends & new products.
Develop in-depth knowledge of product features and benefits.

QUALIFICATIONS:

Bachelor's degree preferred.
1+ years' experience in a business-related industry preferred.
Strong knowledge of Microsoft Office; Excel, Word, and PowerPoint.
Netsuite experience highly preferred, but not required.
Demonstrated ability to work independently and collaboratively on a team.
Proven strong interpersonal and relationship management skills.
Proven verbal and written communication skills.
Thrives in fast-paced collaborative environment.
Excellent critical thinking, analytical and problem-solving capabilities.
Self-starter and able to work independently.
Flexible attitude and ability to adapt to changing priorities.
Highly organized with great attention to detail.

Location: 27 Daniel Road Fairfield, NJ 07004
Position Type: Full Time, In Office