Easy Return Policy

Launch 3 promises to be your trusted partner for wireless telecom consumables by delivering the advice, service and convenience you deserve — all at great prices. 

Eligibility Conditions

Please read conditions below. If all conditions are not met, Launch 3 reserves the right to refuse the return or to charge a minimum 15% restocking fee.

  • All returned items must be in new condition, in their original unaltered box  and must include all packing material..
  • Launch 3 is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us.
  • Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

Final Sale & Nonreturnable Items

-Consumables (All products with SKU Prefix L3.)

 

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model

Exchanges

Please allow 3-5 business days for mail-in exchanges to be processed

Refunds & Credits

Once we receive and inspect your item(s), we will credit your account. Please allow 5-7 days for a credit to appear on your account. In most cases, we will issue your refund in the same way you made the original purchase.