frequently asked questions

To place an order you can call 1-877-878-9134, and speak with one of our customer service representatives, or submit the RFQ form under the request a quote section of the website.

A Launch 3 Telecom representative will respond by phone or email within one business day of the request.

We are available to take your calls from 9am to 5pm EST.

We are located in Fairfield, NJ. About 40 minutes outside of Manhattan.

All the equipment, unless otherwise stated, comes with a not DOA warranty. Most of our new gear come with extended warranties to be agreed upon with your sales representative.

We buy all types of telecommunications equipment, but specialize in Lucent, Nortel, Telect, P-com, DMC, Ceragon, ADC, Rad, Westell, Dialogic, AFC, Carrier Access, Juniper, and Cisco.

As a distributor our preferred pricing structure is designed for businesses. As a consumer, you can purchase products at list price using a credit card. If you are a business, we strongly recommend you set up a Launch 3 account in order to receive preferred pricing.

No problem! Call us at 877.878.9134 or send an email to

Our will call hours are 9am – 5pm, Monday through Friday at our Fairfield, NJ warehouse. Please see our contact us for more information.